FAQs

1-888-PIK-IT-UP

Have a question about 1-888-PIK-IT-UP or our services? We have the answer. Check out these FAQs and then call or text us for more information.

  • Do items need to be on the curb for pick-up?

    Not at all! Wherever your junk is located, we’ve got it covered. Just point it out, tell us what needs to be removed, and leave the rest to us! Our team handles all the heavy lifting, so you don’t have to.

  • What areas do you serve?

    We serve the entire Raleigh/Durham region, including Raleigh, Durham, Apex, Cary, Wake Forest, Garner, and Morrisville. For more details, check out our service areas page.

  • What are your operating hours?

    We’re open Monday through Friday, from 7:30 am to 5:30 pm.

  • How much does junk removal cost?

    The cost depends on how much you need removed and its size. We’ll always provide an upfront price before starting the job, so there are no surprises. Plus, our trucks are 20% larger than other companies, allowing us to haul more in fewer trips!

  • What if your truck doesn’t fit in my driveway?

    No worries! If our truck can’t reach your junk, we’ll carry it to the truck for you. Our professionals ensure your unwanted items are removed without any hassle.

  • Do you recycle or donate items?

    Yes! At 1-888-PIK-IT-UP, we’re committed to reducing waste. Around 60% of the items we collect are either recycled or donated to those in need. If an item can be reused or repurposed, we make sure it doesn’t go to waste.

  • What types of payment do you accept?

    We accept cash, checks, and all major credit cards for your convenience.

  • Do I need to be there during pick-up?

    If your items are inside a building, someone should be present to let us in and indicate what needs to be removed. For outdoor items, as long as we’ve arranged payment beforehand, we can handle the removal while you’re away. Let us know what works best for you.

  • Are you licensed and insured?

    Yes, we are fully licensed and insured for your peace of mind.

  • Do I have to do any lifting?

    Not at all! That’s what we’re here for. Our team handles all the lifting and hauling, making the process completely stress-free for you.

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