FAQs

1-888-PIK-IT-UP

Have a question about 1-888-PIK-IT-UP or our services? We have the answer. Check out these FAQs and then call or text us for more information.

  • Do items have to be on the curb for you to pick up?

    No! Wherever your junk is, we’ve got you covered. Just point us in the right direction, tell us what you want removed, and we’ll take care of the rest. Our professionals do all the heavy lifting, so you don’t have to! Give our team at 1-888-PIK-IT-UP a call today to get started with our experienced junk removal service.

  • What areas do you serve?

    We provide dependable junk removal service options to the entire Raleigh/Durham area, including Raleigh, Durham, Apex, Cary, Wake Forest, Garner, and Morrisville. You can find out more on our Locations page!

  • When are you open?

    Our junk removal service is open Monday through Friday from 7:30 AM - 5:30 PM.

  • How much does it cost?

    How much do you want removed? It all depends on how much junk you want hauled away and how big it all is. You can get an idea of how much your junk removal service will cost by using our junk removal pricing calculator. When you work with us, we’ll always tell you how much it will be upfront. That way, you can make sure you agree to the price before we ever begin the junk removal process. 


    Here’s some more good news. From our industry experience, our trucks are 20% larger than other junk removal companies! So, no matter how much you need us to haul away, we can do it faster and with fewer loads than our competition. Call us today!

  • What if your truck won’t fit in my driveway?

    No problem! If we can’t get our truck to your junk, we’ll just carry your junk to our truck! Our team of junk removal service professionals will make sure that all of your unwanted stuff is taken out of your house and hauled away without stress for you.

  • Do you donate or recycle?

    Yes! At 1-888-PIK-IT-UP, we are committed to reducing waste as much as we possibly can. From our over 15 years of junk removal experience, nearly 60% of the items we pick up end up being recycled or donated to someone else in need. We never throw anything away from any junk removal service if it can be used to help someone else or make something new.

  • What types of payment do you accept?

    We accept cash, checks, and all major credit cards. You can pay for your junk removal service in a way that’s easiest for you!

  • Do I have to be there for you to pick up my things?

    If your items are inside a building, it’s best for someone else to be there to let us in and show us what you want removed. However, if the junk is put outside and we’ve already made arrangements for payment, we’re happy to remove it while you’re gone. Just let us know your preference, and we’ll take care of the rest of your junk removal service!

  • Are you licensed and insured?

    Yes! Our junk removal service business is fully licensed and insured.

  • Do I have to do any lifting?

    No! That’s what our junk removal service team is here for! We’ll go wherever your junk is and haul it away for you. When you hire 1-888-PIK-IT-UP, we do all the lifting so you don’t have to! Call us today to get started.